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Policies

Shipping Time

  • Most orders are shipped via UPS ground within 3 days of being placed. An email will be sent notifying you of any items which are not in stock.

Packaging

  • All orders are labeled discreetly and packaged in plain cardboard boxes.

Shipping Method

  • Orders are shipped regular UPS ground.
  • Overnight shipping is available.
  • Email xxx for more information.

Payment Methods

  • Mastercard, Visa, and American Express

Returns

  • Returns are subject to a 15% restocking fee. Altered items are not returnable.
  • Shipping and handling charges are not refundable.
  • Returns must be authorized by Endless Summer Hydroponics.
  • Returns without a RA # will be refused.
  • Claims must be made within 15 days from receipt.
  • Item must be sent Freight Pre-Paid.
  • Please allow up to 10 business days for credits to be processed.

Cancellations

  • Cancellations are subject to a 15% restocking fee.
  • Order cancellation can only be made before shipment.
  • Once shipment occurs, the return policy is in effect.

Backorders

  • No backorders.
  • If an item is unavailable it will be removed from the order, and you will be notified.