Policies
Shipping Time
- Most orders are shipped via UPS ground within 3 days of being placed. An email will be sent notifying you of any items which are not in stock.
Packaging
- All orders are labeled discreetly and packaged in plain cardboard boxes.
Shipping Method
- Orders are shipped regular UPS ground.
- Overnight shipping is available.
- Email xxx for more information.
Payment Methods
- Mastercard, Visa, and American Express
Returns
- Returns are subject to a 15% restocking fee. Altered items are not returnable.
- Shipping and handling charges are not refundable.
- Returns must be authorized by Endless Summer Hydroponics.
- Returns without a RA # will be refused.
- Claims must be made within 15 days from receipt.
- Item must be sent Freight Pre-Paid.
- Please allow up to 10 business days for credits to be processed.
Cancellations
- Cancellations are subject to a 15% restocking fee.
- Order cancellation can only be made before shipment.
- Once shipment occurs, the return policy is in effect.
Backorders
- No backorders.
- If an item is unavailable it will be removed from the order, and you will be notified.